Get in touch.
A real person reads every message.
Pick the inbox that fits. We reply within two business days. For urgent safety issues, call your local emergency services. SoundSense is a supplement, not a replacement for life-safety equipment.
Four ways
to reach the team.
App issues, account help, device compatibility, anything not working as expected.
support@soundsense.app
Journalists, podcasts, and media covering accessibility and deaf-community tech. Full kit at /press.
press@soundsense.app
Vulnerability reports and responsible disclosure. We acknowledge within 48 hours. See /security.
security@soundsense.app
Universities, K-12, vocational rehab, assisted living, employers, anyone deploying SoundSense to a group of users.
partnerships@soundsense.app
Send us a note.
One message, one reply.
If you are in immediate danger, do not email us.
SoundSense is a supplement, not a replacement for life-safety equipment. In an emergency, call your local emergency number: 911 in the United States. Keep a working smoke detector, a flashing doorbell, or whatever alerting system you already trust in place.
Made in Rochester, NY · RIT Venture Creations · Monday–Friday, 9am–6pm ET